Free UK delivery over £75
14-day considered returns
Free UK delivery over £75
14-day considered returns
Legal
This Cookie Policy explains how ZHOMES uses cookies and similar technologies on https://zhomes.co.uk and how you can control them.
Read this alongside our Privacy Policy, which explains how we use personal information and your data-protection rights.
Cookies are small files placed on your device when you visit a website. They can help a website remember your basket, maintain your login session, recognise your preferences and understand how its pages are used.
Similar technologies include tracking pixels, tags and local storage. In this policy, “cookies” includes these technologies where relevant.
Some cookies are set by ZHOMES. Others are set by services used on our website.
Session cookies normally expire when you close your browser. Persistent cookies remain until their expiry date or until you delete them.
We use cookies and similar technologies for the following purposes.
These support functions such as:
Cookies that are strictly necessary for a service you request do not require consent. This does not mean that every cookie used by a payment or security provider is automatically essential.
Preference technologies can remember choices and make the website easier to use. Where they are optional and require consent, they are subject to your cookie preferences.
We use analytics and usability tools to understand how visitors navigate the website, identify technical problems and improve pages and shopping functions.
Depending on your choices, this may include page visits, device and browser information, clicks, scrolling and other interactions.
Advertising technologies help measure the performance of campaigns and support relevant advertising on other services.
They may associate website interactions with advertising identifiers or accounts held with the relevant provider.
Optional analytics, session-recording and advertising technologies are subject to our consent controls.
The following services are used for analytics, usability and advertising, subject to the applicable cookie choices.
| Service | Purpose |
|---|---|
| Google Analytics | Understanding visits, navigation and website performance. |
| Google Ads | Measuring advertising results and supporting advertising campaigns. |
| Meta/Facebook Pixel | Measuring website interactions and supporting advertising on Meta services. |
| Microsoft Clarity | Analysing website interaction through tools such as heatmaps and session recordings. |
| Hotjar | Understanding navigation and usability through tools such as heatmaps and session recordings. |
Session-recording tools can reconstruct interactions with a webpage. They do not mean that we activate your device’s camera or microphone.
These tools must be configured to avoid capturing payment credentials, passwords and unnecessary personal information.
Our checkout also supports payment services including Stripe, PayPal, Klarna and Clearpay. The technologies involved depend on the payment method you select. Their own privacy and cookie information explains how they process information within their services.
Our cookie controls allow you to accept, reject or manage optional cookies.
Choosing to reject optional cookies does not prevent you from browsing or purchasing, although features dependent on a particular optional technology may be unavailable.
Optional consent-based technologies must not be activated simply because you continue browsing. Consent requires an affirmative choice.
You can change your choices through the website’s cookie preference controls. If you cannot locate or use those controls, contact info@zhomes.co.uk.
Withdrawing consent stops future consent-based activity covered by that choice. It does not automatically erase information already lawfully collected or remove every cookie previously stored on your device.
Cookies or settings may need to be managed separately on each browser and device.
Most browsers allow you to view, block or delete cookies through their privacy settings.
Blocking all cookies, including essential cookies, may prevent the basket, checkout or account functions from working correctly.
Deleting cookies may also remove your saved consent choices, meaning that the website asks you to choose again.
Browser settings and ZHOMES’ cookie controls serve different purposes. Blocking a cookie in your browser does not necessarily withdraw consent already recorded by a provider or stop other types of processing.
Cookie durations vary by purpose, provider and configuration. There is no single expiry period for all cookies.
The cookie information made available through our consent controls should identify the cookies and similar technologies detected on the website, their providers, purposes and relevant durations.
A cookie’s expiry period is not necessarily the same as the period for which information collected through it is retained. Our Privacy Policy explains the criteria used for retaining personal information.
Contact us if you need information about a particular cookie or technology.
Cookies and similar technologies may collect information such as IP addresses, device identifiers, browsing activity and interactions.
Providers may process information on our behalf or for their own purposes, depending on the service and configuration. Some processing may take place outside the UK.
Our Privacy Policy explains the relevant data-sharing arrangements, international processing, lawful bases and your rights. The relevant providers’ privacy notices explain their independent processing.
Accepting website cookies does not automatically subscribe you to marketing emails.
Similarly, agreeing to receive marketing emails does not automatically authorise customer-list uploads to advertising platforms. Any such activity requires the separate information and permission described in our Privacy Policy.
We may update this policy when our website, service providers or use of cookies changes.
The current version will appear on this page with its revision date. Where a change requires fresh consent, publishing an updated policy does not replace the need to obtain it.
For questions about cookies or your preferences, contact:
Email: info@zhomes.co.uk
Telephone: 0161 8509 887
Website: https://zhomes.co.uk
